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Impact of Defect Backlog on Product Release and Quality

Software test phases often overlap, as companies have limited time to develop and deliver the software product. Time to market is a key factor in project success. To improve the product delivery date, companies often reduce cycle time by overlapping the functional and system test phases. The overlap of these test phases, however, can result in defect backlogs that can affect the field quality of the software as well as project schedule. Defect backlog is the difference between the cumulative defect arrivals and defects closed on a given day. In this article, the authors present the defect backlog analysis of three prior releases of an IBM product and present a simplistic approach to ...

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