PROCESS IMPROVEMENT

As political candidates duke it out for the chance to be on the ballot in November, two professional societies are calling for an overhaul of the voting process to win back voter confidence.

Quality and statistics must play a key role in ensuring voting procedures are carried out properly and vote totals are measured " 'accurately, ASQ and the American statistical Assn, (ASA) recommended in separate statements earlier this year.

"It's very important for citizens to have as much trust in their voting systems as they have in their medical care systems or air travel," said Liz Keim, a past president of ASQ. "So why not leverage some of the same basic tools that bring ...

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