WORLD CONFERENCE 2008 ROUNDUP
Nearly 2,000 quality professionals gathered in Houston last month for ASQ's annual world Conference on Quality and improvement and the Quality institute for Healthcare. The conference followed the theme "Generation Quality," and a number of speakers and sessions addressed that focus. Other themes coursed through the conference schedule, including international quality and innovation.
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Rear Adm. TK. "Ken" Mattingly, one of the heroes of the Apollo 13 space mission, retold the adventure of the space flight gone awry, and how he and a team worked together to bring the crew safely back to earth.
The biggest lessons Mattingly took away from the ...