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Putting Patients First

Helping patients make care decisions through education.

For New York-Presbyterian Hospital (NYP), putting patients first is not just a motto, it is a way of life. Since 1998 when New York Hospital and Presbyterian Hospital merged to create NYP, improving the patient experience has been its first priority. The hospital strives to provide the highest quality, safest and most compassionate care to its patients. The theme "We Put Patients First" is a key part of its 2007 strategic plan, and to accomplish this goal the hospital has embarked on several initiatives.

Multimedia Programs Help Educate: To meet the needs of patients who have asked for more information about their care, NYP partnered ...

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