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a little bit of everything

No two team members are created alike, and that isn't always a bad thing.

TO GET THE MOST OUT OF A TEAM, you need to know what makes each person tick. But sometimes it takes a little digging to figure out who has which skills, work style, personality traits and quirks.

And the results just might surprise you.

"You really need to give a lot of thought to the roles and responsibilities matrix from the outset and have the team contribute to the process," says Katherine Ericsson, PMP, director of the project management office at Southern Wine and Spirits of America, Miramar, Florida, USA. "It's amazing the hidden skills you can discover if you do it right."

Although it can certainly be tempting ...

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