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VA Begins Next Phase of Combat Vet Outreach

The VA announced that it has completed making calls to veterans potentially identified as being ill or injured from Operation Enduring Freedom and Operation Iraqi Freedom (OEF-OIF), and will immediately begin targeting over 500,000 OEF-OIF veterans who have been discharged from active duty but have not contacted VA for health care.

A contractor-operated "Combat Veteran Call Center" is making the initial calls on behalf of VA. All potentially sick or injured veterans on VA's list received an offer to appoint a care manager to work with them if they do not have one already. VA care managers ensure veterans receive appropriate care and know about their VA benefits.

In the new phase, veterans ...

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