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Article: Decorum in doctor's office seems to be in short [Derived headline]
- Article from:
- The Intelligencer
- Article date:
- July 26, 2008
CopyrightCopyright 2008 The Intelligencer. Provided by ProQuest LLC. (Hide copyright information)
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Decorum in doctor's office seems to be in short supply
face=+Bold; DEAR ABBYface=-Bold; : I work in a medical office and would like your help in asking patients when entering the clinic to please respect the privacy of the people ahead of them and not peer over their shoulders when they sign in. It is not only rude, but also a violation of HIPAA privacy laws.
Another problem -- and forgive me, because this is gross -- is that when we tell a patient the amount of the co-pay, she will reach into her bra and pull out face=+Italic; wetface=-Italic; cash and expect us to take it from her! It literally makes me sick, and I'd rather not touch it, but at the same time, customer service is No. 1 ...