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RIGHT TIME FOR TECHNOLOGY?

To minimize risks and maximize the benefits of innovation, facility executives should look carefully when buying new technology

New technology presents a dilemma for facility executives. On the one hand, it offers an opportunity for improved performance. The improvement may come in the form of enhanced durability or gains in energy efficiency. Or the product may introduce new features that meet an organizational need.

At the same time, any new product presents a certain amount of risk. By definition, it can't be "tried and true," and every facility executive can tell stories about products that didn't deliver what was promised.

Even facility executives who have been burned by a new product ...

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