Article: WYOMING BUSINESS TIPS FOR NOV. 1-NOV. 7

LARAMIE, Wyo., Oct. 26 -- The University of Wyoming issued the following news release:

A weekly look at Wyoming business questions from the Wyoming Small Business Development Center, part of WyomingEntrepreneur.Biz, a collection of business assistance programs at the University of Wyoming.

By Anya Petersen-Frey, WyomingEntrepreneur.biz regional director

"As a business owner, I always hear about customer service, I think my employees provide that but how do I really know? What can I do to improve the elusive 'customer service?'" Ann, Torrington

It is a fact of doing business. To stay competitive, you must constantly monitor the quality of the customer service you offer. If the first ...

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