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The do's and don'ts of the balanced scorecard
- Article from:
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Accountancy SA
- Article date:
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October 1, 2002
- Author:
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;
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Copyright informationCopyright South African Institute of Chartered Accountants Oct 2002. Provided by ProQuest LLC. (Hide copyright information)
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The balanced scorecard is a tool which uses indicators to communicate a strategy and to measure the success of its implementation. Used correctly it empowers an organisation by operationalising the strategy discussion, and then by assigning the accountability for well defined results. Unfortunately, all too often, it merely feeds top management's tendency to fall back into the old exploded central planning trap.
Central planning, now comprehensively debunked, has been the longest single management infatuation. Throughout the fifties and sixties, business schools refined ever more complicated systematic models for devising strategies. A generation of academics wrote books, first formalising ...
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