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Thoughts from the trenches: Pragmatic reflections on the insurance class action
- Article from:
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FDCC Quarterly
- Article date:
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July 1, 2002
- Author:
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Copyright informationCopyright Federation of Defense & Corporate Counsel, Inc. Summer 2002. Provided by ProQuest LLC. (Hide copyright information)
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I.
INTRODUCTION
In the last ten years class actions against insurance companies have proliferated, in part because of a variety of trends in the insurance industry. The very tools insurers have used to make their operations more efficient, competitive and economical can create the potentially uniform situations that invite class action litigation. The same computer programming that makes estimating or resolution of claims swifter and more accurate introduces a uniformity that leaves insurers vulnerable to class action suits. The manuals and training programs companies develop to enhance the quality of their sales or claims employees' service to existing and potential policyholders can ...
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