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The importance of organizational context, I: A conceptual model of cohesiveness and ineffectiveness in work groups

ABSTRACT

The authors develop a conceptual model of the effects of cohesiveness and group norms on group effectiveness, given differences in bureaucratic context--specifically interunit interdependence and informational and social support. They argue that cohesive groups with weak task norms will suffer from performance losses if interdependence is high but will be able to maintain group performance if task interdependence is low due to the social and informational support provided by cohesive groups.

INTRODUCTION

Work groups and teams have always been of critical importance for organizational effectiveness. In the current era of increasingly unpredictable change, this importance has only ...

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