Article: Direct mail: A little know-how pays big dividends

Some smart, accomplished people think that they can understand direct mail with just a simple grasp of the jargon. While I was the media director at Ogilvy & Mather Direct, I worked with some very nice, smart general-advertising people. I remember one senior vice president telling me, "I want to make a mailing. I want to mail 10,000 packages to the CEOs of the Fortune 1350." I told her, "If there are 1,350 companies, I can only get you 1,350 names!

Years later, my direct-mail colleagues and I laughed about that request, yet I still see people with erroneous expectations from direct mail. To some marketing people, it is the answer to every problem. To others, it is totally ...

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