Patient satisfaction: the Australian patient perspective

Australian Health Review;  January 1, 2004 ;     700+ words ......academic study of the phenomenon of patient satisfaction and identifies several problems...discussion about the phenomenon of 'patient satisfaction' is for the most part absent, the...is often dubious, a definition of patient satisfaction is not agreed and the patient experience...

Patient Satisfaction Fuels growth at RWJ at Hamilton

Mercer Business;  July 1, 2001 ;     700+ words ......health care with a high level of patient satisfaction to people living and working in...communities. Recognizing the importance of patient satisfaction to our continued success, the organization...in terms of service excellence. Patient satisfaction is measured via a survey in four...

Factors affecting Department of Defense patient satisfaction in a military...

Military Medicine;  May 1, 2000 ;     700+ words ......affecting Department of Defense patient satisfaction in a military emergency department...with their military ED encounter. Patient satisfaction, expressed as likelihood to recommend...satisfaction. Significant improvements in patient satisfaction might be realized if quality ...

Managing primary care using patient satisfaction measures.

Journal of Healthcare Management;  September 1, 2005 ;     700+ words ......experience have the most impact on patient satisfaction as well as which aspects of each...attribute were more influential on patient satisfaction. Within the physician care attribute...healthcare managers. ********** Patient satisfaction is a subjective judgment of the...

Toward a Predictive Model of Patient Satisfaction with Nurse Practitioner...

Journal of the American Academy of Nurse Practitioners;  April 1, 2005 ;     700+ words ......were predictors of patient satisfaction; (b) to determine...predictor(s) of patient satisfaction; and (c) begin...for explaining patient satisfaction with NP care. Data...

Disease Management Association of America [DMAA] and J.D. Power and...

PR Newswire;  July 19, 2004 ;     569 words ......collaborative project on patient satisfaction. The two organizations are...a three phase project on Patient Satisfaction that aims to gain a better understanding of how patient satisfaction is being measured today and...

Patient satisfaction: issues in measurement

The Canadian Nurse;  June 1, 1999 ;     700+ words ......application of knowledge, motivation) and patient satisfaction. Perhaps the most difficult of these outcomes to measure is patient satisfaction. In reviews of studies on patient satisfaction, Thomas and Bond found that most studies...

A decade of patient satisfaction survey results: lessons learned in a...

Physician Executive;  September 1, 2007 ;     700+ words ......Pa., launched a program to measure patient satisfaction. Today, 10 years later, the lessons learned from patient satisfaction surveys help guide the future path of GHS. The patient satisfaction program originally was founded on a...

New tools to measure patient satisfaction

Healthcare Executive;  September 1, 2001 ;     587 words ......technologies help to collect and report patient satisfaction data more efficiently. As a healthcare...you rely on prompt and accurate patient satisfaction data to effectively meet your patients...identifying best practices for improving patient satisfaction. Following are ways your ...

Measuring patient satisfaction

Healthcare Executive;  July 1, 2002 ;     165 words ...Research Notes Patient satisfaction rates are an important...current efforts to track patient satisfaction in their organizations...variety of methods to measure patient satisfaction and that most CEOs are...

Effect of a Computerized Online Grading System on Patient Satisfaction in...

Military Medicine;  April 1, 2007 ;     700+ words ...Patient satisfaction is gaining recognition as an...comparatively displays grades of patient satisfaction among primary care military...the control group. Baseline patient satisfaction was surveyed in all infirmaries...

How To Use Patient Satisfaction Data To Improve Healthcare Quality

Quality Progress;  December 1, 2000 ;     240 words ...How To Use Patient Satisfaction Data To Improve Healthcare Quality...see "Measuring and Managing Patient Satisfaction." This book is not about how to measure or collect data on patient satisfaction; rather "it is about how to...

The impact of nursing care and other healthcare attributes on hospitalized...

Journal of Healthcare Management;  May 1, 2004 ;     700+ words ......those organizations is to increase patient satisfaction. This article presents research...more important role in increasing patient satisfaction and behavioral intentions. The second...largest parameter estimate for the patient satisfaction and behavioral intentions models...

Patient satisfaction with nurse practitioner care in emergency departments...

Journal of the American Academy of Nurse Practitioners;  May 1, 2008 ;     700+ words ......departments; role implementation; patient satisfaction; research. Abstract Purpose: To measure patient satisfaction with care delivered by nurse...complete a selfadministered patient satisfaction survey designed specifically...

Patient satisfaction with outpatient physical therapy: instrument...

Physical Therapy;  June 1, 2002 ;     700+ words ......marketplace competition continues to grow, patient satisfaction with physical therapy is emerging...recommended treatment plans. (5-8) Patient satisfaction is often considered to be an abstract...usually is not observable directly, patient satisfaction must often be measured in what ...