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Questions brokers ask: Performance management
- Article from:
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Insurance Brokers' Monthly and Insurance Adviser
- Article date:
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August 1, 2001
- Author:
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Copyright informationCopyright Insurance Publishing & Printing Company Aug 2001. Provided by ProQuest LLC. (Hide copyright information)
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Q What frustrates employees about performance management?
A A common list includes: -- insufficient recognition for a job well done; lack of opportunity to develop new skills; being given inadequate resources to do the job; and not knowing what level of authority they can exercise.
Q What frustrates managers about employee performance?
A A persistent set of concerns will include: - feeling the need to be involved in everything to make sure it is done right; finding out about problems too late to prevent them; staff disagreements about who does what; and never having enough time in the day.
Q Is there a common cure for both these frustrations?
A Yes, effective performance management.
Q ...