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ABC Trends in the Banking Sector: A Practitioner's Perspective
- Article from:
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Journal of Performance Management
- Article date:
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September 1, 2004
- Author:
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Copyright informationCopyright National Association for Bank Cost & Management Accounting 2004. Provided by ProQuest LLC. (Hide copyright information)
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Ten years ago, in The Information Executives Truly Need, Peter Drucker observed that service industries - including banks - "have practically no cost information at all"'. Today, not only has ActivityBased Costing (ABC) become common in the financial services arena, but it is in the midst of an unprecedented resurgence as organizations move quickly to replace, revise or extend their ABC systems and processes. Organizations that have avoided ABC due to perceptions of it being too complex or not producing enough value relative to initial and ongoing effort are now embracing ABC as a new weapon in their arsenals. Individuals with skills in this area are in high demand. Technology developments ...
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