Patient satisfaction: the Australian patient perspective

Australian Health Review;  January 1, 2004 ;     700+ words ......academic study of the phenomenon of patient satisfaction and identifies several problems...discussion about the phenomenon of 'patient satisfaction' is for the most part absent, the...is often dubious, a definition of patient satisfaction is not agreed and the patient experience...

How To Use Patient Satisfaction Data To Improve Healthcare Quality

Quality Progress;  December 1, 2000 ;     240 words ...How To Use Patient Satisfaction Data To Improve Healthcare Quality...and how to recognize what patient-satisfaction data are telling you about the...application of the CQI process to patient satisfaction data using the plan-do-check...

A decade of patient satisfaction survey results: lessons learned in a...

Physician Executive;  September 1, 2007 ;     700+ words ......to measure patient satisfaction. Today, 10...learned from patient satisfaction surveys help...GHS. The patient satisfaction program originally...patients and to patient satisfaction. This is...basis using patient satisfaction surveys...through better ...

Patient Satisfaction Fuels growth at RWJ at Hamilton

Mercer Business;  July 1, 2001 ;     700+ words ......health care with a high level of patient satisfaction to people living and working in...communities. Recognizing the importance of patient satisfaction to our continued success, the organization...in terms of service excellence. Patient satisfaction is measured via a survey in four...

Factors affecting Department of Defense patient satisfaction in a military...

Military Medicine;  May 1, 2000 ;     700+ words ......affecting Department of Defense patient satisfaction in a military emergency department...with their military ED encounter. Patient satisfaction, expressed as likelihood to recommend...satisfaction. Significant improvements in patient satisfaction might be realized if quality ...

Managing primary care using patient satisfaction measures.

Journal of Healthcare Management;  September 1, 2005 ;     700+ words ......psychometric properties of patient satisfaction instruments (Marshall...2000). A new group of patient satisfaction studies focuses on...attributes and overall patient satisfaction, with the intention of increasing patient satisfaction in an efficient manner...efficient ...

Toward a Predictive Model of Patient Satisfaction with Nurse Practitioner...

Journal of the American Academy of Nurse Practitioners;  April 1, 2005 ;     700+ words ......were predictors of patient satisfaction; (b) to determine...predictor(s) of patient satisfaction; and (c) begin...for explaining patient satisfaction with NP care. Data...

Disease Management Association of America [DMAA] and J.D. Power and...

PR Newswire;  July 19, 2004 ;     569 words ......collaborative project on patient satisfaction. The two organizations are...a three phase project on Patient Satisfaction that aims to gain a better understanding of how patient satisfaction is being measured today and...

Patient satisfaction with nurse practitioner service in a rural setting

Journal of the American Academy of Nurse Practitioners;  October 1, 2000 ;     700+ words ......PURPOSE: To determine the level of patient satisfaction with service provided by nurse practitioners...Overall there was a high level of patient satisfaction with NP service. Significant relationships...p - .05) were identified between patient satisfaction and the subject's age, ...

Patient satisfaction: issues in measurement

The Canadian Nurse;  June 1, 1999 ;     700+ words ......outcomes to measure is patient satisfaction. In reviews of studies on patient satisfaction, Thomas and Bond found...issues to consider in patient satisfaction research include determining...should be measured in patient satisfaction? Is it satisfaction...other ...

Measuring patient satisfaction

Healthcare Executive;  July 1, 2002 ;     165 words ...Research Notes Patient satisfaction rates are an important...current efforts to track patient satisfaction in their organizations...variety of methods to measure patient satisfaction and that most CEOs are...

Effect of a Computerized Online Grading System on Patient Satisfaction in...

Military Medicine;  April 1, 2007 ;     700+ words ...Patient satisfaction is gaining recognition as an...comparatively displays grades of patient satisfaction among primary care military...the control group. Baseline patient satisfaction was surveyed in all infirmaries...

DrScore, the Premier Online Patient Satisfaction Service Partners With...

PR Newswire;  June 16, 2008 ;     560 words ......the premier online patient satisfaction service and Practis...direct access to patient satisfaction data that can help them...offer DrScore's patient satisfaction service to their...detailed patient satisfaction data. DrScore has seen...DrScore's validated ...

The impact of nursing care and other healthcare attributes on hospitalized...

Journal of Healthcare Management;  May 1, 2004 ;     700+ words ......those organizations is to increase patient satisfaction. This article presents research...more important role in increasing patient satisfaction and behavioral intentions. The second...largest parameter estimate for the patient satisfaction and behavioral intentions models...

Patient satisfaction with nurse practitioner care in emergency departments...

Journal of the American Academy of Nurse Practitioners;  May 1, 2008 ;     700+ words ......departments; role implementation; patient satisfaction; research. Abstract Purpose: To measure patient satisfaction with care delivered by nurse...complete a selfadministered patient satisfaction survey designed specifically...