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Article: Managing Service Provider Relations
- Article from:
- Canadian Underwriter
- Article date:
- January 1, 2005
- Author:
CopyrightCopyright Southam Business Communications, Inc. Jan 2005. Provided by ProQuest LLC. (Hide copyright information)
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The insurance industry is experiencing an era where litigation has become commonplace and accountabilities have increased for the management of information and the use of standardized processes. As most insurance companies depend on professional service providers to supply a range of services needed for their policyholders, it is important that insurers build effective service provider (vendor) management programs.
Recent proposed amendments to Ontario's Statutory Accident Benefits Schedule (SABS) will require insurers to osely review the practices of service providers interacting with their policyholders, and entrusted with personal and medical information. Additionally, the SABS audit ...