Magazine article from our research archive:

Direct Mail, Done Right

DTC mail pieces get personal to get results.

Direct mail gets opened and read, is measurable, and creates a return on investment. So why don't more pharma companies use it in their consumer marketing campaigns?

It may have something to do with preconceived notions about what direct mail is and how it's used. As consumers, our mailboxes are full of direct mail from credit card companies, insurance agents, mortgage brokers, and other classic "direct-driven" marketers. We consider most of it "junk mail" and throw 98 percent of those solicitations in the trash.

So why do these companies keep sending us offers? It's all about the metrics. Companies know they only need two percent of direct mail ...

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