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Tipping Points: Building Momentum for Lasting Change
- Article from:
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Organization Development Journal
- Article date:
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July 1, 2005
- Author:
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Copyright informationCopyright O D Institute Summer 2005. Provided by ProQuest LLC. (Hide copyright information)
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Abstract
Businesses go through transformations or tipping points as they evolve from startups, through organizational midlife, and into organizational maturity. These transitions are important because they help form the working culture of the day-to-day operations.
This article tells the story of how one department and its staff in a startup hotel traveled through the several transitions. Its success was based on recognizing and using tipping point strategies to get results, and the impact these strategies had on the operation and its employees.
Introduction
Hotels, like other businesses, go through transformations as they evolve from startups, on through organizational midlife, and into ...
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