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Understanding Organizational Change: The Contemporary Experience of People at Work

Patrick Dawson. Understanding Organizational Change: The Contemporary Experience of People at Work. Thousand Oaks, CA: Sage, 2003, 208 pages, $32.95 softcover.

"Change is difficult."

-Everybody

Over the last decade or so, writings on the subject of organizational change have tended to peg the failure rate of change initiatives at somewhere between 50% and 70%. I do not know of a credible research synthesis on the topic, but there does seem to be a relationship between the magnitude of the change and the success rate (reengineering and mergers, for example, are more typically described as having a 70 to 80% failure rate).

Assuming these numbers are somewhat accurate, and assuming further ...

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