To tell or not to tell: that was the question: more readers believe it's...

Air Conditioning, Heating & Refrigeration News;  December 23, 2002 ;     579 words ......Hialeah, FL, stated, Absolutely tell the customer you found mold. It is their house...Of the replies advising not to tell customers specifically that there is a...during a service call, should you tell your customers and make them sign a statement...

Open your ears: your customers are trying to tell you something. Are you...

Paperboard Packaging;  November 1, 2002 ;     700+ words ......there are certain things your customers simply aren't going to tell you. If the purpose of your...quickly as over and over, customers tell us things they've never told...attitude. Why wouldn't a customer tell these things to the person...

Tell your customers what they need

PPI;  July 1, 2005 ;     700+ words ......extensive research on buying behavior among customers in the pulp and paper industry. In particular...consequently difficult task of segmenting the customers into distinct and easily manageable marketing...research has shown that in many cases "the customer" in the pulp and paper industry (not...

Brand, brand on the wall; What ads can tell buyers about themselves.(why...

Advertising Age;  November 26, 2001 ;     512 words ......so many brands insist on portraying their customers as bumbling idiots, rude individuals or...Is this how these companies see their customers? More importantly, is this how their customers see themselves? Will this enhance the self-ima...

DIRTY WORK; Tell boss it's not polite to interrupt the customers

The Patriot Ledger Quincy, MA;  August 2, 2005 ;     198 words ......situation to your boss, stressing your commitment to the customer first. If he continues, the only thing you can do is to interrupt the customer the next time he approaches you and see if that drives the point home. How do you deal with rude customers? I work in a small retail store and sometimes I'm ...

If you had to conduct a seminar on how to be a true counter pro, what...

Construction Distribution;  February 1, 2008 ;     700+ words ......would be the things you'd tell a would-be sales pro he...mind as they encounter a customer? I've been a counter salesman...your sales, but you get the customer what they need. Get to know your customers. Ask how their weekend was...are your friend not just a customer and they will keep ...

Enterprise: Customer? Just tell him to keep paying.

The Birmingham Post (England);  August 29, 2001 ;     645 words ......corporations, are seriously falling in love with their customers, particularly ex-customers. So deep is this infatuation they go to extraordinary lengths to make sure their customers remain with them for the rest of their lives...

The quality story is one that we can all learn to tell. (Sales & Customer...

Snips;  February 1, 2003 ;     636 words ......to fit the application the customer has given to you. The prospect...the contractor to offer a customer the comfort and peace of mind...someone else, you would not only tell customers about the features of the...service department. You would tell them what separates you from...

Bad news? Tell customers ASAP.(Automotive Service industry)

Tire Business;  July 17, 2006 ;     700+ words ......that the day's basically shot, and the customer's just learning that his or her vehicle...when you delay it. As angry as the customer may appear now, he or she will surely...to improvise with incorrect parts, tell the boss that the proper parts are...of risking lateness and an unhappy customer, ...

El Pollo Loco Launches New Tell Us About Us Customer Feedback System.

PR Newswire;  April 24, 2006 ;     619 words ......Resolution(TM) 1-800 Customer Support system provided by Tell Us About Us Inc...chain. Since 2004, Tell Us About Us has...launched several customer survey programs...create for their customers. For more information about Tell Us About Us, visit...

Show & tell; Web-based video has refreshed the venerable customer case...

B to B;  May 7, 2007 ;     700+ words ......customers-rather than salespeople-to do the talking. Plus, for the customers profiled in the videos, the format requires a minimal...Decide what you want to say. Even before you find a customer, figure out what you need to say, said Jack Smith, VP-p...want and the points you'd like to make. Then find a ...

Hair stylist just isn't cutting it; should customer tell him?

Chicago Sun-Times;  February 12, 1992 ;     688 words ......invent a story? Say nothing? Tell the truth? Or should I shave...stylists are used to losing customers. "I've been doing hair for...When I go on vacation, customers need to get their hair done...someplace else. I've lost customers, sometimes forever." You don't have to call Mitch to tell ...

Tell Us About Us Inc. Launches 'Next Generation' Customer Service Center...

PR Newswire;  January 6, 2005 ;     288 words ......PRNewswire/ -- Tell Us About Us, Inc...generation of customer service center...collaborative effort with Tell Us About Us Inc. has resulted in a customer service center...President of Tell Us About Us Inc, a leader in customer feedback solutions...

Tell and sell. (Serving Restaurant customers) (includes related article on...

Restaurants & Institutions;  March 11, 1992 ;     700+ words ......that idea to the customer. For instance, servers...when they notice customer confusion about...might say, I you tell me a few things...to you, I could tell you what to match...meal is OK. Most customers love the flexible...from the menu and tell the party to sit...have to make sure ...

Tell Us About Us Releases Breakthrough Platform to Manage Customer...

PR Newswire;  June 5, 2007 ;     550 words ......PRNewswire/ -- Tell Us About Us, Inc...best practices in customer surveying, mystery...975-5069. About Tell Us About Us, Inc. - Tell Us About Us, Inc...provider of bundled Customer Experience Management...internal and external customer feedback, 1- 800 customer support and ...