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Article: USING COMPUTER SIMULATION FOR SURGICAL CARE PROCESS REENGINEERING IN HOSPITALS
- Article from:
- INFOR
- Article date:
- November 1, 2005
- Author:
CopyrightCopyright Canadian Operational Research Society Nov 2005. Provided by ProQuest LLC. (Hide copyright information)
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ABSTRACT
As healthcare costs increase, hospitals look for ways to contain costs and to achieve high efficiency at their operating facilities without sacrificing healthcare quality. Just as many businesses successfully reduce costs and gain competitive advantage by reengineering their business processes, hospitals reengineer the way certain healthcare processes are carried out to achieve cost containment and efficiency. This paper describes a case study undertaken at the National Hospital of Singapore. Using computer simulation, the study assessed the efficiency of the surgical care process and recommended ways to improve the efficiency of this process by varying available locations and ...