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Total quality approach to safety management

This article attempts to bridge the gap between total quality management (TQM) theory and its practical application to safety. A process for developing and implementing a safety management system that incorporates TQM concepts, ISO 9000 quality requirements and hazard-specific technical mandates is outlined. This process is then used to determine requirements for a work safety management (WSM) system that incorporates the best modern management and quality characteristics. This fully developed system promotes continuous improvement and fosters a culture of complete management and employee involvement.

TRADITONAL PROGRAMS AND THEIR FAlLINGS

Recent history has shown that safety program ...

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