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Assimilating new employees

By replacing a tradotional employee orientation program with assimilation, Sallie Mae improved performance and reduced turnover.

HE FIRST DAY on a new job. We've all been there-the anticipation, the nervousness, the enthusiasm. We want to do well. We are eager to please. How will we know what is acceptable, what is valued, what the performance standards are?

New employees who leave within the first six months most often say the job didn't match their expectations. Whose responsibility is it to manage these expectations?

A move to nontraditional orientation

New employees at the Student Loan Marketing Association's Pennsylvania operation spend four to six weeks in training, depending on ...

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